Lotus Domino is good for email, great for workflow applications and fantastic for serving web based applications, but what if all your data is in other systems how can you use Domino then?
Domino can add email, workflow and web serving abilities to your existing infrastructure. Domino therefore becomes the obvious choice for a web server platform enabling you to take data from the back end system, pass it through a structured workflow process and feed updated data back into your enterprise system.
Using DECS (Domino Enterprise Connection Services) you can provide instant, real time results to queries submitted from web browsers, think of the possibilities this opens up for you . . .
Customer ordering on line - this is the classic E-Business scenario, allow your customers to securely place orders directly into the same order entry system as used in your call centre.
Customers want to follow the status of their order - reduce calls etc
Why not email your customers to advise them of delivery?
Customer has a complaint - track status - scan documentation - discount vouchering
Supplier wants to update delivery status - use XML to interface directly with their systems for Just In Time ordering.