Intec's team of Certified Lotus Professional Administrators provide a variety of support options for the Domino server platform and other Lotus Solutions on Windows, iSeries, Linux, and Unix.
Typical support options include:
· Telephone Helpdesk – 1st and 2nd line support for end user communities or technical IT staff
· Web Based Support – Support calls can be logged on a client specific website (utilising QuickPlace technology)
· Remote Administration – Routine maintenance, administration, and problem resolution carried out remotely to keep costs to a minimum
· On-Site Support – Preventative maintenance, health checks, and critical problem resolution for the ultimate peace of mind.

All of Intec's support options are offered as either normal office hours or 24/7 and can be tailored to your exact requirements in terms of specific service level agreements.

For more information on any of our support services please contact info@intec.co.uk