Social Business Tag

  |   Blog   |   1 Comment

Social Business Use Cases for Human Resources Departments

Typical challenges facing human resources executives include: [checklist] Accessing, attracting, retaining and developing the best talent available Fostering workforce creativity and increasing speed/quality of decision making by shifting from a culture of knowledge hoarding to knowledge sharing Improving morale and job satisfaction, and reducing turnover by creating anytime, anywhere,...

Read More
27 May
0
  |   Blog   |   No comment

Business Use Cases – Customer Service

The overarching benefit to deploying Social Business solutions in customer service operations is the ability to engage with customers and understand them more deeply. This helps organisations to anticipate and meet their customers’ needs in ways that differentiate them from the competition. If companies could increase...

Read More
19 May
0
  |   Blog   |   No comment

Social Business Use Cases: Marketing & Sales

Social technologies are being used to gather insights about products and brands, opinions about competitors, and perceptions of market segments. This market research and customer insight can be used as input for product requirements and design, advertising campaigns, pricing, packaging, and other marketing and product...

Read More
12 May
0
  |   Blog   |   No comment

Will Social Business Be a Distraction?

Will Social Business be a distraction to my employees? Social Business provides a gateway for current and relevant information exchanges across geographies and organizational silos. Building trust and encouraging social interactions is key to driving social change in the workforce. A successful Social Business will not foster...

Read More
20 April
0
  |   Blog   |   No comment

12 Ways Social Technologies Can Add Value

[vc_row el_position="first"] [vc_column] [vc_column_text el_position="first last"] 12 ways social technologies can add value in organisational functions within and across enterprises Deliver customer insights Co-create products Leverage social to forecast and monitor Use social to distribute business processes Derive customer insights Use social technologies for marketing communications/interaction Generate and foster sales leads Social commerce Customer...

Read More
09 April
0
  |   Blog   |   No comment

How Social Business Can Help You

Social Business helps people to connect, collaborate and compete. Becoming a leader in today’s marketplace means using social solutions to transform how business gets done – driving cost savings, increasing revenue and cultivating competitive advantages. When an organisation inspires its workforce to innovate and collaborate more...

Read More
28 March
0