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Business Use Cases – Customer Service

The overarching benefit to deploying Social Business solutions in customer service operations is the ability to engage with customers and understand them more deeply. This helps organisations to anticipate and meet their customers’ needs in ways that differentiate them from the competition. If companies could increase customer retention rates by 5%, they could grow their […]

Social Business Use Cases: Marketing & Sales

Social technologies are being used to gather insights about products and brands, opinions about competitors, and perceptions of market segments. This market research and customer insight can be used as input for product requirements and design, advertising campaigns, pricing, packaging, and other marketing and product development activities. In a recent study of 541 executives at […]

Java and Selections Part Six: Value Picker Solution Continued

In the previous part I created a ListPicker class that extends IValuePickerData and Serializable. The hasCapability() and getSourceLabels() methods that the IValuePickerData interface requires have been implemented and just return false. In addition to the default constructor public ListPicker(), I’ve created two more: public ListPicker(List<String>) and public ListPicker(Set<String>). Because I’ve just used the generic classes […]

Java and Selections Part Five: Value Pickers Solution

So we’ve added our Value Picker to the XPage, bound the component to an Edit Box or Dojo List Text Box or some other control that’s bound to a field on a Notes Document or viewScope variable. Now we’re ready to go. A dataProvider for a Value Picker needs to implement the Java class com.ibm.xsp.extlib.component.picker.data.IValuePickerData (implement […]

Java and Selections Part Four: Value Pickers Introduction

The Extension Library brings a new control to the party, the Value Picker. This gives the user an image or link that spawns a dialog from which they can select one or more options and even search for options. (The Value Picker itself doesn’t differentiate whether or not multiple items can be selected. That’s handled […]

Java and Selections Part Three: Core Controls and Sorted Lists

Ok. So we’ve seen we can pass a Vector or an ArrayList into a selectItems control for a Combo Box or Radio Button. And we’ve seen we can pass it via SSJS or EL (but EL is slightly more efficient). That’s all well and good if your options are already unique and already sorted. But […]

Java for Selections Part Two: Core Controls and Lists

So enough of the introduction, onto passing some Java to selectors. There are two types of Collections you may have – Lists and Maps. Lists just have values. Maps have keys and values. So if you want the label and the value to be the same, use a List. If you want a different label […]

Java for Selections Part One: Introduction

It’s no surprise that, despite coming from a background of minimal Java in the days before XPages, I now use Java as my main language in XPages back-end coding. There are a few areas where I’ve had to put my thinking cap on to work out how to use Java correctly when mapping between components […]

Social Business Use Cases – Product Development

Business Use Cases – Product Development By removing barriers between people, a successful Social Business can quickly and cost-effectively bring new solutions to market and better meet customer needs. By using social platforms for co-creation, Social Businesses can engage a larger community beyond their own R&D staff. This helps to resolve product development challenges that […]
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